Our customers' satisfaction is our top priority.

For our customers in Germany, returns are free of charge. However, for international customers, return shipping costs must be covered by the customer.

We offer a full refund for unopened and unused products.

All returns must be in their original packaging and include proof of purchase.

Share details about your shipping policies, item returns, or customer service.

Products under warranty should be handled with care.

If the products arrive with visible defects or any damage, please take clear photos of the affected areas and send them to us immediately.

This will help us assess the issue quickly and find a suitable solution.

Without photographic evidence, we may not be able to process your claim efficiently. We will review the details and get back to you as soon as possible.

We offer PayPal, all major credit cards via Mollie Payments, and Klarna.

Delivery within Germany takes approximately 2-3 business days, while international shipping requires 4-6 business days.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!